Draft for owner review — not legally approved.
Information collected The enquiry forms request contact details, project requirements and any files you choose to provide. Do not provide passwords or sensitive personal records.
Purpose Enquiry information is used to assess a project, prepare a proposal and contact you. Optional marketing consent is separate from your enquiry.
Storage and service providers Requests are stored in the website database. Supporting files are private and are scanned before download. The owner must confirm hosting, email and scanning providers and any overseas handling before public launch.
Retention and access The owner must confirm applicable retention periods and processes for access, correction and deletion. Contact the business email displayed on this website for privacy enquiries.
Cookies Account login uses essential session cookies. Quote drafts use an expiring private link. No advertising analytics are included by default.
Customer accounts and support tickets Customer accounts store your name, email address, a password hash, email verification status and optional authenticator configuration. Support tickets store the messages you submit, their category, priority and status. Authorised staff can read and reply to tickets. Earlier enquiries are linked to your account only after email verification. Account verification, password recovery and ticket updates use transactional email.